There is always a misconception that insurance companies don't pay claims or try to get out of paying claims especially when the media portrays them in the worst of situations. However, in 2012 the life insurance industry paid out over $5 billion in claims as reported by the Australian Prudential Regulation Authority (APRA).
The latest APRA Quarterly Life Insurance Performance statistics showed that the total life insurance market paid $5.4 billion in death and disability claims over the year ending December 2012. This is an increase of nearly $600 million on the 2011 figure, and $1 billion more than was paid out in 2010.





Recently we had a May 2013 budget handed down by the government of the day. I have had a number of interviews with clients following the budget were I have chatted to clients about what I thought was important about the budget.
Still using Pen & Paper to manage jobs? 


